Empowering a Healthier Workforce

Privacy Policy

Effective July 1, 2015.

Accountable Health Solutions, LLC (“Accountable Health”, “We”, “Our”) recognizes privacy is important to our clients, participants, and other visitors to our website. We are committed to protecting you and your information. This privacy policy describes the information we collect through this website (the “Site”), including personally identifiable information, as well as:

  • To whom we disclose information
  • How we use information
  • What safeguards are in place to protect your information
  • How you can review and correct information

Information Collection and Use

Accountable Health may collect personally identifiable information about you and your use of the Site. Personally identifiable information is information that can be used to identify or contact you. The following describes the types of information we gather and how it is used.

Personally Identifiable Information

Through use of this Site we may gather your name, phone, and email address. Personally Identifiable Information is used to provide information about Accountable Health Solutions products and services.

If you are also a participant in a program offered by your Employer or health plan, we may gather information from your portal website, forms, or other plan provided information. Information collected may include data about your lifestyle behaviors, medical conditions, biometric values, participation in plan activities, and other information related to your wellness program. We may also collect your responses to surveys and questionnaires.

See the Privacy Policy on your employer portal for additional details regarding collection of data on that site.
For more detailed information on Accountable Health’s uses and disclosures of your health information, please review our Notice of Privacy Practices.

Browsing Information

IP Addresses. We collect IP addresses from all visitors to the Site. Additionally, we may access the browser type, referring and exiting page, platform type, dates and timestamp of your device, and may analyze the number of pages you access on the Site. This information is used to analyze Site traffic for maintenance and enhancements.

Cookies. Accountable Health also uses cookies to analyze Site traffic and improve your experience while on the Site. Most browsers are set up to accept cookies, however, you may choose to refuse any cookies from our Site. If you refuse cookies, some of the functionality and convenience of our Site may be impacted.

Protecting Your Information

Disclosure to Third Parties

Unless prohibited by law, we may use and share information collected on this site with our ultimate parent company, Hooper Holmes, Inc., as well as Hooper Holmes’ other subsidiaries and affiliates and other third parties with which we partner to offer services. Accountable Health and its partners may contact you directly as a result of providing your information on this site to offer products and services. However, we will not use or disclose your personal health information in a way that is inconsistent with our Notice of Privacy Practices.

Security of Personal Information

We are committed to protecting our visitors’ information from unauthorized access. Accountable Health maintains appropriate administrative, physical, and technological safeguards including, but not limited to the following:

  • Encryption for sensitive data in flight using SSL or VPN.
  • 24×7 security in all our data centers.
  • Strong username and password standards for all users accessing our Site.
  • Virus protection on emails, servers, and all equipment.
  • Strong processes and procedures which are audited periodically by internal and external staff.
  • Disaster recovery processes ensuring your access and information are always available

Children’s Online Privacy Protection

Our Site is not directed toward children. We do not knowingly collect or post information from children under the age of 13. You may learn more about children’s privacy and the Children’s Online Privacy Protection Act (COPPA) at the Federal Trade Commission’s website.

Changes to our Privacy Policy

We may post changes to our Privacy Policy at any time. Please periodically review this statement via the link within this Site for updated content.

Other Sites

The Accountable Health Privacy Policy applies to this Site only which gathers and uses information for marketing purposes. See your portal website, if applicable, for the Privacy Policy related to your program use.

Links from this Site may direct you to third party websites which maintain separate privacy policies. Visitors should read the privacy statements of other websites visited for information regarding their specific privacy practices.

Contact Us

To review or make corrections to any information provided on this Site, submit a request through the Contact Us page on this site or call toll-free at 1-877-265-9460.

If you have questions or concerns regarding this Privacy Policy, contact us at:

Privacy Officer
Accountable Health Solutions
666 Grand Ave, 16th Floor
Des Moines, IA 50309
privacy@accountablehealth.com